The Support Scan Beacon
The small sealed beacon that proves a round happened.
A Bluetooth beacon worn in a wristband, ankle band or necklace. The client wears it; the app listens for it. Two per bed ship with every Standard subscription, and replacements are $19 each with no minimum.
How it is used
Worn for the whole stay. Handled once.
At admission, staff assign a beacon to the client and seal it into the band they prefer. From then on nobody touches it. When a round comes due, the app listens for that beacon's signal; if the phone can hear it, the phone — and the person holding it — is physically with the client.
If the beacon can't be heard, the round still gets done honestly: the app records a manual check, requires a written reason, and flags the entry for supervisor review.
- Two per bed included — one in use, one spare in the cabinet
- Sealed in the band — no accessible battery, nothing for a client to open
- Reassign or retire from the app in a few taps
Specifications
What's in the band
The same beacon ships to every facility. There is nothing to configure on the device itself.
| Radio | Bluetooth Low Energy, read by the iPhone and Android apps |
| Water resistance | IP67 — stays on through showers and hand-washing |
| Battery | Sealed; roughly a year in normal use. Replace the beacon, not the battery. |
| Worn as | Wristband, ankle band or necklace — the client's choice |
| Assigning | Touch the beacon to the phone, or type the code printed on it |
| NFC tap | Coming soon. Rounds verify over Bluetooth today. |
| Price | $19 each, free shipping within the US, no minimum order |
Open the client
From the live board or the census, open the client's card and choose their bed.
Touch to pair
Hold the beacon to the phone. The app recognizes it and assigns it to that client. No Bluetooth, or using the web app? Type the code printed on the beacon instead.
Seal it in the band
Wristband, ankle band or necklace. The beacon stays on through the length of stay.
Reassign or retire
Move a beacon to another bed whenever you like, or retire it if it leaves with a client. The spare takes over.
Why it matters
Proof enforced by physics, not policy.
A signature on a paper log says a round happened. A beacon-verified round says the phone was in the room, at that time, next to that client. That is the difference a surveyor, a payer or an attorney notices.
Order
Order replacement beacons
$19 each, free shipping within the US. You pay by card on Stripe's secure checkout and enter the shipping address there.
Not a customer yet?
Beacons come with the subscription — two per bed, included on Standard. Facilities go live in less than a week.